How does Adminy AI book clients through Instagram Direct and Facebook Messenger?

Adminy AI integrates directly with your Meta business page. When a client sends a message asking about availability, pricing, or services, the AI responds in seconds, verifies real-time calendar slots, and books the appointment straight into your schedule without manual work.

Can Adminy AI answer questions about salon pricing and services?

Yes. You configure your services, durations, and pricing in your Adminy dashboard. The AI knows all your policies, treatment details, and price ranges, answering client questions accurately 24/7.

How does Adminy AI prevent no-shows?

Adminy AI sends automated confirmations and reminders via SMS, email, and push notifications before the scheduled appointment, giving clients a fast 1-click confirmation or reschedule option.

What are Reception QR Table Stands?

Adminy AI generates print-ready, branded QR table tents for your checkout counter. Visiting clients scan with their smartphone camera to instantly re-book their next visit or leave a verified review in 5 seconds.

Is Adminy AI available on mobile devices?

Yes, Adminy AI is available as a native app on both Apple iOS (App Store for iPhone & iPad) and Google Android (Google Play), as well as a full web dashboard.

Privacy Policy

Last Updated: October 29, 2026 • Effective Date: October 29, 2026

Summary: Adminy AI is committed to protecting your privacy and the privacy of your clients. We do not sell personal data. We use industry-standard encryption, comply with GDPR, Apple App Store Guidelines, and Google Play Developer Policies, and provide full control to delete your account and data at any time.

1. Introduction and Data Controller

This Privacy Policy explains how Ingron OÜ (operating as Adminy AI, "Adminy", "we", "us", or "our") collects, uses, processes, and protects your personal information when you use our website (https://adminyai.com), the Adminy AI mobile applications (iOS and Android), AI reception widgets, and related software services (collectively, the "Service").

Data Controller:
Company: Ingron OÜ
Registered in: Republic of Estonia (European Union)
Registry Code: 14758782
Contact Email: support@adminyai.com

2. Information We Collect

We collect information in the following categories to provide and improve our AI receptionist services:

Account and Profile Information: When you register an account, we collect your name, business name, email address, phone number, hashed password, and salon/business category.
Business and Service Catalog Information: Names of your services, prices, durations, working hours, staff member names, and appointment availability.
Client Booking Data: When your clients book an appointment through the Adminy AI widget, mini-site, or connected messaging channels, we collect the client's name, phone number, requested service, date, time, and any optional notes.
AI Conversation and Chat Logs: Queries, customer inquiries, and conversation logs submitted to the AI assistant in order to generate accurate real-time booking responses.
Third-Party Integration Tokens: If you connect external integrations (e.g., Meta/Facebook, Instagram, Google Calendar), we store encrypted OAuth access tokens required to send messages and synchronize calendar events on your behalf.
Device and Usage Information: IP address, device type, operating system version, browser type, app usage statistics, and error diagnostic logs.

3. How We Use Your Information

We process your data for the following lawful business purposes:

To provide automated 24/7 customer support, consultation, and booking through our AI conversational receptionist.
To synchronize client appointments in real-time with Apple Calendar (WebCal) and Google Calendar.
To dispatch instant booking confirmation emails and reminder notifications.
To process monthly recurring subscription billing and generate invoices via Stripe.
To ensure security, detect fraudulent access, and maintain service reliability.
To comply with statutory accounting and legal obligations.

Note on AI Training: We do not use your private customer data or confidential business chat logs to train publicly accessible artificial intelligence foundation models.

4. Third-Party Service Providers and Data Sharing

We never sell, rent, or trade your personal data. We only share information with trusted third-party subprocessors under strict confidentiality agreements:

Payment Processing (Stripe Inc.): We use Stripe to process all subscription payments. Your credit card and billing details are handled directly by Stripe in compliance with PCI-DSS Level 1 standards. Adminy AI does not store raw credit card numbers.
Meta Platforms, Inc. (Instagram & Facebook): For users who enable Facebook Messenger or Instagram Direct AI features, messages and webhook events are processed strictly in accordance with the Meta Platform Terms and Graph API Policies.
AI Infrastructure: Enterprise-grade Large Language Model API providers (such as OpenAI and Anthropic) under strict zero-data-retention and commercial non-training terms.
Hosting and Infrastructure: Secure cloud servers located within certified, high-security European data centers.

5. Data Retention and Account Deletion

We retain personal information for as long as your account remains active or as needed to provide you with the Service.

Your Right to Delete Data (Apple App Store & Google Play Compliant)

In accordance with Apple App Store Review Guideline 5.1.1(v) and Google Play Developer Policies, you can initiate complete account and data deletion at any time:

1. Directly in the App: Go to Dashboard → Settings and click "Delete Account".
2. By Email: Send a deletion request to support@adminyai.com.

Upon account deletion, all your business profiles, client records, booking history, and AI chat logs are permanently and irreversibly purged from our active databases within 30 days.

6. Data Security

We maintain strict administrative, technical, and physical security measures:

All network communications are encrypted in transit using Transport Layer Security (TLS 1.3 / HTTPS).
Sensitive credentials, passwords, and tokens are encrypted at rest using industry-standard hashing algorithms (bcrypt/AES-256).
Role-based access controls ensure that only authorized personnel have access to system infrastructure.
Automated daily backups with encrypted storage.

7. Children's Privacy

Adminy AI is a business-to-business (B2B) software solution intended for use by business owners and adults. We do not knowingly collect or solicit personal data from children under the age of 13 (or under 16 in the European Economic Area). If we learn that we have collected personal information from a child, we will promptly delete it.

8. Your Rights Under GDPR and Global Privacy Laws

Depending on your jurisdiction (including the EU/EEA and California under CCPA/CPRA), you have the right to:

Request access to the personal data we hold about you.
Request rectification of inaccurate or incomplete data.
Request erasure of your personal data ("Right to be Forgotten").
Restrict or object to our processing of your personal data.
Export your data in a structured, commonly used machine-readable format.
Withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact our Data Protection Team at support@adminyai.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and notify you via email or a prominent notification within the Dashboard.

10. Contact Us

If you have questions, feedback, or concerns regarding this Privacy Policy or our privacy practices, please contact:

Adminy AI / Ingron OÜ
Email: support@adminyai.com
Website: https://adminyai.com
Address: Tallinn, Republic of Estonia, European Union